DHA Printing Solution

The Defense Health Agency (DHA) provides a centrally supported regionally administered printing solution for front-end and back-end business and medical printing. Front-end printing consists of print jobs sourced and generated at end-user devices (EUD). Back-end printing consists of print jobs generated by remote servers; a current use case is Military Health System (MHS) GENESIS (Cerner).

Today both front- and back-end printing are handled by Microsoft Windows Print Servers at approximately 150 locations. In most cases the front- and back-end printing are handled by the same two Windows Print Servers. Front-end printing uses a DHA-managed Windows Network Load Balancer (NLB) and back-end GENESIS print jobs use a DHA-managed F5 Load Balancer located in the GENESIS/Cerner Data Center.

DHA has made a strategic decision to find a commercial off-the-shelf (COTS) turnkey solution to replace the current environment and add the technology to its underpinning product portfolio. The solution must support both front-end and back-end printing. DHA has 18 regional MHS Application Access Gateways (MAAG) located in Department of Defense (DoD)-approved data centers throughout the globe that can be used to centrally host resources, and support a new solution to reduce and consolidate resource deployments. In addition to supporting the current MHS mission, the DHA has acquired additional component support requirements for the Coast Guard, National Guard, and Reserves to deliver back-end print services from MHS GENESIS. This feature is being called remote printing.

There is NO solicitation at this time. This request for capability information does NOT constitute a Request for Proposal (RFP). Submission of any information in response to this market survey is purely voluntary. The Government assumes no financial responsibility for any information or costs incurred. All costs associated with responding to this notice will be solely at the interested party’s expense.  Not responding to this notice does not preclude participation in any future RFP, if any is issued.